Redback - Contact Customer Service


We are moving! Starting Wednesday July 22, 2020 at 2pm MST, we will be temporarily shutting down our online stores to accommodate our move.  All orders made prior to deadline will be processed on time.

We will be temporarily closed through July 31, 2020.  Thank you for your patience, and apologize for the inconvenience.

Frictionless World Customer Service Update

We hope this message find you safe and healthy.  The COVID-19 virus is severely impacting our business.  We now operate on a limited basis and no longer provide live phone responses.  We apologize for the inconvenience.

You can reach support for Redback and Trophy Strike brands through the support tabs of the brand website: and

For business reasons, Frictionless World will no longer provide warranty and return authorization for Dirty Hand Tools, RanchEx, Vinsetta and Clam products.  We are currently selling the remaining Dirty Hand Tools, RanchEx, Vinsetta products at reduced prices.  All product sales are final with no warranty or returns.  This is a great time to buy quality products at a great price!  We hope you have a wonderful day.

Frictionless World Team

Customer Service Hours
7:30am – 4:30pm MST


Frictionless World
1100 West 120th Avenue
Suite 600
Westminster, Colorado 80234